Discovering the perfect moonwalk rental in Los Angeles can be a fun yet daunting task. This guide aims to simplify the process by providing comprehensive insights into booking, pricing, delivery, and additional services. Whether you're planning a birthday party, family gathering, or any festive event, understanding these aspects will ensure a smooth and enjoyable experience.
Key Takeaways
Submit a booking request to reserve your moonwalk rental, with confirmation or alternative options provided by the vendor.
Pricing, including discounts and delivery costs, is fully detailed and calculated at checkout, ensuring transparency.
Delivery times are scheduled, with a 2-hour window typically provided, and same-day bookings are generally not available.
Additional equipment like generators and tarps for waterslides are often included or available with specific rentals.
For any concerns or queries, direct communication with vendors is available, and customer support can be reached via phone or live chat.
Choosing Your Moonwalk Rental
How to Submit a Booking Request
To secure one of the Bounce house rentals in Los Angeles, you must submit a booking request through our platform. This initial step ensures that your desired date and rental are tentatively reserved. Your deposit is only charged once the vendor approves your request or you accept an alternative rental.
Understanding the Approval Process
Once you submit your booking request, the vendor will review it to ensure availability. If your first choice isn't available, an alternative will be suggested. Approval is required before any charges are applied to your account, ensuring you have control over your rental choice.
Alternatives for Unavailable Dates
If your preferred rental isn't available on your chosen date, don't worry! We offer a range of alternatives to ensure your event goes smoothly. You can choose from similar styles or sizes, and your deposit will still benefit from the B360 20% discount if you proceed with the booking.
Pricing and Discounts
How Pricing is Calculated
Pricing for Los Angeles bounce house rentals is primarily based on the rental duration and the specific type of inflatable selected. Additional factors that may influence the cost include the day of the week and the season during which the rental is booked. Here's a breakdown of typical pricing:
Base rental price (varies by inflatable type)
Additional hourly rates after the first set duration
Higher rates on weekends and holidays
Delivery and Setup Costs
Delivery and setup costs are automatically calculated at checkout based on your delivery address. This ensures that you receive an accurate estimate for the total cost of your rental. Remember, setup for inflatables is included, but tables and chairs setup might incur additional charges.
Current Discount Codes
To help you save on your rental, use the discount code B360 for 20% off of your deposit. This offer is exclusive to bookings made through the Bouncehouse360 platform and is applicable at the time of deposit payment.
Delivery Information
Checking Delivery Area Eligibility
To determine if you are within a vendor's delivery area, use the Delivery Checker feature available on each inflatable's page. Simply enter your address to see if delivery is possible for your location.
Scheduled Delivery Times
When you book a moonwalk rental, the vendor will provide a 2-hour delivery window. They strive to deliver before this window and may even deliver the day before. You will receive the driver's contact information the day before delivery to confirm details.
Same-Day Booking Availability
Unfortunately, same-day bookings are typically not available. Planning ahead is crucial to ensure availability and proper scheduling of your rental.
Additional Equipment and Setup
Generator Requirements
Generators are essential for setups where a standard electrical outlet is not within 50 feet. Ensure you specify your power source needs during booking to determine if a generator rental is necessary. This is crucial for uninterrupted fun, especially in remote or large venues.
Availability of Tarps for Waterslides
When booking a waterslide, it's important to know that tarps are automatically included. These tarps help protect the underlying surface and ensure a safer sliding experience. Always check the specific requirements and setup inclusions for each rental.
Setup Inclusions for Inflatables
All inflatable rentals come with necessary setup and breakdown services. This includes the installation of the inflatable, safety checks, and post-event takedown. > Note: Setup services for tables and chairs are not included and must be arranged separately if needed.
Tables and Chairs Rental
Booking Process for Tables and Chairs
To book tables and chairs for your event, simply navigate to the specific section on our website, select the items you need, and submit a booking request. Your booking will be confirmed once the vendor approves it. Remember, your deposit is not charged until approval.
Pricing and Delivery Costs
The cost of renting tables and chairs is displayed upfront on our website. Delivery costs are automatically calculated at checkout based on your delivery address. Here's a quick breakdown of typical costs:
Setup Services Not Included
Please note that setup services for tables and chairs are not included in the rental. You will need to arrange for setup yourself or request assistance at an additional cost. This ensures that you have the flexibility to manage your event setup according to your specific needs.
Cancellation and Rescheduling Policies
Conditions for Rescheduling
Rescheduling your moonwalk rental is possible under specific conditions, such as weather-related issues. Reschedules must be for equivalent rentals and can be done without additional charges if done within the vendor's specified timeframe.
Cancellation Notice Requirements
To cancel your booking without forfeiting your deposit, a minimum notice of 10 days is required. This allows the vendor adequate time to adjust their schedule and offer the rental to other interested parties.
Using Deposits for Future Rentals
If you need to cancel your booking due to unforeseen circumstances like rain, your deposit isn’t lost. Instead, you can use your deposit for an equivalent rental within a year. This policy ensures that your investment in fun isn’t wasted, even if the weather doesn’t cooperate.
Safety and Insurance
Insurance Coverage by Vendors
Insurance coverage varies by vendor and is a crucial factor when booking inflatables for any event. It's important to check each vendor's profile on the Bouncehouse360 marketplace to verify if they have insurance coverage listed. This ensures that your event is protected against any unforeseen incidents.
Using Inflatables in Public Parks
To use inflatables in public parks, the vendor must have insurance. This is a mandatory requirement by most parks to ensure that all activities conducted are covered under an insurance policy. Always verify at checkout that the vendor you are booking with has the necessary insurance to operate in a public setting.
Vendor Insurance Verification
When booking an inflatable, always ensure that the vendor's insurance status is verified. This can be checked on their profile page on the Bouncehouse360 marketplace. Booking with a vendor who has verified insurance not only secures your rental but also safeguards your event.
Customer Support and Communication
Contacting Your Vendor
For any inquiries or issues regarding your rental, contacting your vendor directly is the most efficient way. Each vendor's contact information is provided via text and email upon booking. If you need further assistance, our customer support is available to ensure your concerns are addressed promptly.
Speaking to a Live Representative
Customer service is a priority, and speaking directly to a representative can provide immediate assistance. You can reach a live representative by calling 866-511-9778 or by using our live chat feature available here.
Issues with Vendor Communication
If you encounter issues reaching your vendor, please contact our support team for help. We strive to ensure that all communications are smooth and that your rental experience is as enjoyable as possible. For urgent issues, using the live chat feature often results in the quickest resolution.
At Bouncehouse360, we prioritize your convenience and satisfaction when it comes to finding the perfect bounce house rental. Our platform offers a wide variety of verified vendors and real customer feedback to ensure you get the best service possible. Don't miss out on the fun! Visit our website to explore our extensive selection and book your next event with ease.
Conclusion
As we wrap up our guide on the best moonwalk rentals in Los Angeles, we hope you've found the perfect option to add a bounce to your next event. Remember, booking in advance is crucial, especially for popular dates, and always ensure your chosen vendor meets your specific needs, including delivery areas and setup requirements. With the right planning and a fantastic moonwalk, your event is sure to be a hit. Don’t forget to use the discount code B360 for savings on your deposit, and enjoy the fun and excitement that a quality bounce house brings to any celebration!
Frequently Asked Questions
How do I book a moonwalk rental?
To book a rental, submit a booking request through the website. Your deposit will only be charged once the vendor approves your request or you accept an alternative rental.
What are the delivery costs for rentals?
Delivery costs are automatically calculated at checkout when you enter your delivery address.
Can I check if my area is eligible for delivery?
Yes, you can use the Delivery Checker on the specific rental page to see if you're within the vendor's delivery area.
Are generators included with the rental?
Generators are not included unless you are more than 50 feet from a standard outlet. You may need to rent one separately.
What is the cancellation policy?
You can reschedule for weather-related issues or cancel with a 10-day notice. Deposits can be used for a future rental within a year if it rains on your event day.
How can I contact customer support?
You can speak to a live representative by calling the provided number or using the live chat option on the website.
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